Our Services

24/7 System Monitoring

“Time is money” was a popular aphorism in the business world of yesterday. Not anymore. Modern technology has changed the game. In today’s commerce, uptime is money. If your network is down or your server’s response time is slow, it can bring both your production and profit to a screeching halt. That’s why at SRJK, we equip your system with proactive 24/7 network and server monitoring.

If your network or server runs into problems, our powerful monitoring tools will immediately notify us so that we can get to work on getting you back to work as soon as possible. Moreover, our network monitoring software also enables us to anticipate potential future problems as well as opportunities to strategically boost your network’s speed and increase its capacity.

Whether it’s minimizing downtime or maximizing efficiency, our powerful monitoring tools keep your network functioning optimally no matter what. No other IT firm in Tyler does proactive monitoring like we do!

If you are ready to take your business to the next level with 24/7 network monitoring and complete system protection, give us a call today to schedule a free, no-obligation consultation.

Get a Consultation

Contact SRJK to schedule your free, no-strings consultation, and we will explain how our services will benefit your business.

Back-Up, Disaster Recovery and Business Continuity

If you’ve ever had a computer crash resulting in the loss of important files, or if you’ve ever accidentally permanently deleted an important document, you understand the value of having a reliable data backup.

Backing up your data is the only way to protect it and ensure that it is fully recoverable in the case of a primary data failure. Primary data failures are usually the result of malfunctioning hardware or software, corrupted data, human error, or the malicious attack of a hacker or virus.

Few things can bring the relief of knowing that in the event of a primary data failure, all of your information is safe and easily recoverable. That’s why at SRJK, we provide a comprehensive backup solution for of all of your company’s data and keep your files protected so that you do not ever need to panic when a loss of data occurs.

Give us a call to learn more about our foolproof strategy to protect all of your information and easily recover your files in the event of a primary data failure.

Get a Consultation

Contact SRJK to schedule your free, no-strings consultation, and we will explain how our services will benefit your business.

On-Call Support

Many small to mid-sized companies do not have networks, servers, or software that are complex enough to require hiring a full-time IT professional. However, all companies can benefit from tech support that is available on an as-needed basis. Whether your company is planning to enhance its communications capabilities or your network goes down, you need the expertise and skills of IT personnel who can get you back online quickly and make sure your technology is running at maximum efficiency. That’s why SRJK offers complete on-call support for all of your IT needs, including desktop software and hardware problems, network issues, and internal server errors.

Secure remote access allows us to tackle your network, server, or desktop issues from our office, which means we can start working on your system immediately and often get you back online within a matter of minutes.

We can quickly address problems with downtime, outages, and data loss and can design or reinforce your firewall to secure your network. Our professional, on-call services provide increased stability for your company, and our 24/7 server and network monitoring ensure that we are the first to know if anything goes wrong.

In order to provide quick and efficient service, we give you access to our Help Desk System where you can report a problem, submit a new support request, and track your request.

Contact us to learn more about our on-call IT services.

Get a Consultation

Contact SRJK to schedule your free, no-strings consultation, and we will explain how our services will benefit your business.

Tailored IT Services

Every company in every business sector that we serve has specific and unique security, networking, and software needs.

Non-profits often require quality communication technology and networking capabilities at a rate that works with their budget. Healthcare companies have strict government regulations to follow, such as HIPAA, and unique software integration requirements, such as EMR, EHR, and HL7 interfacing, to name a few. Finance companies have access to highly confidential information, which requires reliable network security and data backup. Additionally, some companies need ongoing support, while others need IT services on an as-needed basis.

As an outsourced IT service provider, we work hard to custom design each package to be useful for our clients. Whatever your technological needs, we have an option for you. From general IT services to project management, app development, and writing custom code, we at SRJK are skilled, equipped, and ready to handle your requests.
Contact us to schedule a free consultation and learn more about how we can tailor our services to satisfy the unique needs of your company, not just your industry.

Get a Consultation

Contact SRJK to schedule your free, no-strings consultation, and we will explain how our services will benefit your business.

IT Consulting

As your business grows, your technological needs and potential will grow with it. It is essential to have access to an IT expert you can trust who is able to help you plan and implement new strategies, tools, and security measures to keep up with the increasing demands of your business.

We are happy to advise you on the most efficient and affordable tools available that can take your business to the next level. Your IT consultant at SRJK can function as your project manager, network designer, and hands-on service technician to lead the process and help you find the right equipment and design the best system to meet your company’s needs.

If you would like to learn more about how our expert IT consulting services can amplify your company’s productivity and increase its efficiency, give us a call today or fill out our contact form to schedule your free consultation.

Get a Consultation

Contact SRJK to schedule your free, no-strings consultation, and we will explain how our services will benefit your business.